1. Superwks mode is running i. Turn off the Superwks PC and save 2. Restore Point is not created after save. Sometime the restore point is not created after save, which mean the Superwks is still running. To clarify this issue, go to the disk save path and you may see “setup.rec” and “setup.udt”. Solution: …
i. Check server network card, make sure NIC speed always in 1.0Gbps or 10.0 Gbps. Change network cable or switch port, restart server and switch if possible. ii. Check client network card, make sure NIC speed always in 1.0Gbps.
i. Select the game in Game Manager and edit ii. Change the game path to E:\ (Online Game Disk) if there is a backup. Restart to take effect. iii. If there is no backup, kindly redownload the game in our data centre. iv. For non-Auto Game Update subscriber, kindly reinstall the game.
Please refer to “Replace Game Disk“.
i. Check Game disk usage. High usage of workstation cache disk and game disk might cause the lagging issue. ii. Move most popular game to hot game disk. Please refer to “Move game to hot game disk”.